Shipping Information & Policy

Thank you for shopping with IsThatMyShirt.com. We work hard to get your order processed, packed, and shipped as quickly as possible while making sure every item meets our quality standards.

Order Processing

Orders are typically processed within 3–7 business days after payment is received.
During high-volume periods, holidays, sales, special releases, or limited drops, processing times may take longer.
Orders placed on weekends or holidays will begin processing on the next business day.

Shipping & Delivery Timeframes

Estimated delivery times after your order has been processed and shipped:

United States: 5–10 business days
International Orders: 10–25 business days depending on destination and customs processing

Please note that shipping times are estimates and may vary due to carrier delays, weather conditions, or high shipping volumes. Some orders may take additional time depending on product availability and post office processing schedules.

Shipping Carriers

We may ship orders using carriers such as:

USPS
UPS
FedEx
DHL (for select international orders)

Carrier selection may vary depending on your location and shipping method.

Tracking Information

Once your order ships, you will receive a tracking number by email. Please allow up to 24–48 hours for tracking updates to appear in the carrier’s system.

Incorrect Shipping Addresses

Customers are responsible for providing the correct shipping address at checkout.

If an incorrect address is entered:

We cannot guarantee changes once the order has been processed.
Returned packages due to incorrect addresses may require additional shipping fees for reshipment.

Lost, Delayed, or Stolen Packages

IsThatMyShirt.com is not responsible for:

Carrier delays
Lost or stolen packages marked as delivered
Delivery issues caused by incorrect address information

If your package is marked delivered but cannot be found, please contact the shipping carrier directly first. If additional assistance is needed, contact our support team.